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Diamondwes
Diamondwes
Posts : 15
Join date : 2018-01-18

Licence gone to Trial mode Empty Licence gone to Trial mode

Tue Feb 06, 2018 9:08 pm
Hi all i had to restore my laptop due to a stupid virus i couldn't get rid of, Now my articad is saying its on a trial. Anyone know how i get it running properly again without having to call Articad tomorrow whilst i'm out fitting? thanks
Darrel
Darrel
Admin
Posts : 968
Join date : 2017-10-24
Age : 55
Location : Nottingham
https://www.facebook.com/darreldurosedesign

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 9:34 pm
How did you "restore"?

re-installed the OS from scratch?
Rollback to a previous time?
??
Diamondwes
Diamondwes
Posts : 15
Join date : 2018-01-18

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 9:38 pm
Reset windows 10.
Joe
Joe
Posts : 325
Join date : 2017-10-24
Age : 56
Location : Glasgow
http://www.cuillinridgedesign.co.uk

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 10:06 pm
Reset? You mean laptop back to original factory settings? Articad will need to give you a new code.
Diamondwes
Diamondwes
Posts : 15
Join date : 2018-01-18

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 10:13 pm
Yes in windows 10 it calls it reset. I think it just re installs windows and leaves everything else alone.
Darrel
Darrel
Admin
Posts : 968
Join date : 2017-10-24
Age : 55
Location : Nottingham
https://www.facebook.com/darreldurosedesign

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 10:13 pm
Yes, I don't know much about Windows 10 so not sure (Reset) if that is part of the OS or part of the Laptop Manufacturers factory setting...

Probably either the Licence cannot me matched with your computer as Joe says you will need to contact ArtiCAD...
Diamondwes
Diamondwes
Posts : 15
Join date : 2018-01-18

Licence gone to Trial mode Empty Re: Licence gone to Trial mode

Tue Feb 06, 2018 10:24 pm
No worries, will have to try and find some time Tomorrow. Thanks all.
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